Pool Management Team Leaders
Gary Daniel Owner/Trainer CPO, CPI, NSPFI, AST, PPSO, PPSOI
Gary has been managing and operating pools for more than thirty years. He is one of the foremost National Swimming Pool Foundation (NSPF) certified trainers in North Carolina. His expertise is often in demand by operators around the region to solve issues and to provide sound advice on the safe and effective operation of pools. He formed Still Waters in 2003 after two decades of building, repairing and helping others to operate pools.
Gary knows swimming pools! He also understands customer service.
“I realized early on that the value of a service is measured in what a customer receives, not in what they pay. Our success depends on ensuring that every customer gets more than what they paid for.”
Still Waters was born out of Gary’s commitment to deliver far more than just chemicals and a clean-up service.
Gary is a devoted husband and father of one boy and two girls. He is active in his local church and holds a weekly bible study in his office for employees and friends. When Gary isn’t working he enjoys teaching himself to play piano. Gary lives and plays in Apex, North Carolina.
Michael James General Manager/CPO
Michael is a native of Fuquay-Varina and has been working in the aquatic industry since the age of 16. Michael trained under Gary Daniel and became a CPO in 2004. He is a graduate of East Carolina University and holds a degree in Business Administration. After graduation, Michael took on the roll of General Manager at Still Waters. He and Gary have developed a trusted partnership as the result of hard work and a mutual commitment to providing customer service with a personal touch.
“One of my most important lessons learned was the importance of treating employees and customers as individuals and not just numbers. I truly enjoy working in the aquatic industry and providing our customers with a high level of customer satisfaction.”